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ADR (Alternative Dispute Resolution)

ALTERNATIVE DISPUTE RESOLUTION FOR CONSUMER DISPUTES (ADR)

In the event of a consumer dispute, the consumer may resort to an Alternative Dispute Resolution (ADR) entity, under Portuguese Law No. 144/2015 of 8 September.

 

REFERENCE ADR ENTITY (HEAD OFFICE IN BRAGA)
CIAB — Consumer Information, Mediation and Arbitration Centre (Consumer Arbitration Court)
https://ciab.pt

OFFICIAL AND UPDATED LIST OF ADR ENTITIES (PORTUGUESE DIRECTORATE-GENERAL FOR CONSUMERS – DGC)
https://www.consumidor.gov.pt/ral-mapa-e-lista-de-entidades

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