Research and Evaluation

Turning data into strategic decisions

INNOVEDU conducts applied research, develops evaluation and monitoring models for programmes and policies, as well as for products and services, ensuring impact, adaptability, and relevance in all actions.

Research and Evaluation | Investigação e Avaliação Estratégica | INNOVEDU

The application of research, evaluation, and monitoring practices — along with the development of tailored models — is essential for the effectiveness and sustainability of organisations. Research also drives innovation and enhances responsiveness to emerging challenges, promoting sustainable solutions (Cooper, 2019; Schilling, 2020) grounded in informed decision-making (Patton, 2018).

 

Programme and policy evaluation is crucial for assessing the effectiveness of actions and proposing evidence-based improvements (Chen, 2015; Mark & Henry, 2013). Monitoring organisational performance ensures that strategic objectives are met and helps identify areas for improvement (Kaplan & Norton, 2008; Neely, 2018).

 

Product and service evaluation guarantees quality and alignment with user expectations, fostering satisfaction and organisational value (Parasuraman et al., 1988; Grönroos, 2007).

Key Pillars of Research and Evaluation

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